IICRC CertifiedSince 1995
The Fresh Guarantee
The Fresh Guarantee
Don’t take our word for it. Take theirs.
4.8
★★★★★
thousands of verified reviews
Rated by Toronto homeowners, condo dwellers, landlords and businesses across Google and HomeStars — since 1995.
Toronto Steam n' Clean
18 King St E Ste 1400, Toronto
4.8 643 reviews
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Natalie Stanbra ★★★★★ in the last week
We have 2 kids and a light grey sofa. We do an annual clean and the results are fantastic each time. Staff are friendly and efficient. Would highly recommend their services! -
Michael Walker ★★★★★ in the last week
Great service. Three mattresses and a sofa. Sofa looks like nee -
John V. Rennicks ★★★★☆ a week ago
Great job! Nick was on time, thorough in his work, respectful and polite. I very much appreciate the service we got. Thank you. -
Sarah Martin ★★★★★ a week ago
The team was prompt and courteous, they did a great job and finished quickly. I would definitely use them again! -
Mark ★★★★★ 2 months ago
Zachary and John were great! Personable and very thorough! -
Karen Penney ★★★★★ 2 months ago
The guys were great! Efficient and friendly service. Love the end result of the couch cleaning. -
Beckers Bridal ★★★★★ 3 months ago
Wonderful service. Veery friendly efficient, efficient service. Would definitely work with them again -
Roy Costa ★★★★★ 8 months ago
Nick & Wendy, were prompt on time, called before coming, very friendly, paid close attention to detail, explained the total process of the job. my score 10 out of 5. We reccommend them always. Great job. I appreciate both of you. Thank you. Roy. -
Isabelle Lanteri ★★★★★ 8 months ago
Amazing experience with John and cleaning our 8 year old cream sofa that had seen a lot of use with a baby and a dog in the home. John was prompt and communicative and we are very happy with the results we will be using you guys again soon! -
Lyndsay MacKay ★★★★★ 8 months ago
Toronto Steam n' Clean was SO FAST, efficient and professional. The rugs were noticeably clean and refreshed, we only wish we had booked the cleaning earlier. -
Tom Tran
★★★★★
6 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Dieter Evertz
★★★★★
6 years ago
It took a few weeks to get our carpet back but... it looks and feels like brand new. I recommend Toronto Steam and Clean. -
Dieter Evertz
★★★★★
6 years ago
It took a few weeks to get our carpet back but... it looks and feels like brand new. I recommend Toronto Steam and Clean. -
MacKenzie Campbell
★★★★★
6 years ago
I decided to have the carpets cleaned in my apartment to help with indoor allergies. Customer service was very responsive and helpful. John and Chad were friendly and efficient. The carpets look great, and I appreciate the peace of mind I have now knowing they are clean. I would definitely book them again and recommend them to anyone looking for carpet cleaning! -
Jerome Lennox
★★★★★
6 years ago
My rental unit was recently cleaned by this company and Sam did a wonderful job on the carpets. I had strongly considered replacing the carpets as the previous tenants left it in bad shape but decided to try cleaning them first and I am so glad I did. Most of the big nasty stains are all gone and it looks very presentable now. I will use these guys again no doubt. -
Nadia Teller
★★★★★
6 years ago
Professionalism, Quality, Responsiveness -
Hamza Khalid
★★★★★
6 years ago
Punctuality, Quality, Responsiveness -
Lara Pagano
★★★★★
6 years ago
Professionalism, Punctuality, Quality, Responsiveness, Value -
Lori McIntosh
★★★★★
6 years ago
Toronto Steam N Clean did a wonderful job on our area rug. At first the scheduling was a bit messed up but well worth it as the outcome was fantastic. We had some dog stains on a white rug that we did not thing would come out but we were wrong. When the carpet arrived, we could not tell where that stain was. We most certainly will be using them again. -
S Satgunam
★★★★★
7 years ago
Punctuality, Quality, Responsiveness, Value -
Cheryl Thompson
★★★★★
7 years ago
Punctuality, Quality, Responsiveness, Value -
Billy Medrano
★★★★★
7 years ago
Quality, Responsiveness -
Ashley McDonald
★★★★★
7 years ago
First of all kudos to this company for hiring A disabled persons. I had a deaf fellow clean my carpets and stairs and did an absolutely superb job. His colleague advised me along the way during the process and recommended some treatments for future spills since we have pets and small children. The folks in the office are also some of the nicest people to talk to, they were patient with my concerns during the booking process and explained everything in detail to me before scheduling me in. I will undoubtedly be using Steam n Clean again. -
Michele Foster
★★☆☆☆
7 years ago
Review Edited:
They did a great job of cleaning my runners and couch. I was thrilled that I could protect it on site, too, and the tech was wonderful. Unfortunately they didn't warn me that my large and very expensive wool rug could be damaged in the cleaning process. They had good customer service, in that they took the rug back to try and re-work it, but it made no difference. The rug, which previously lay perfectly flat, does not lay flat anymore with or without furniture on it. It permanently has ripples on it, as the wool clearly shrunk in the cleaning process and is pulling away from the binding on the sides. They claimed it needed time to 'settle'. Has been a few months and still no improvement. I'm so upset and should have gone with another company that cleans the rug on site. Don't listen when they tell you it's not possible - my designer said she had never seen this happen before and she always gets rugs cleaned on site. I'm so upset because it lay perfectly before 🙁
Will use them again for steam cleaning stairs and couch, but not for area rugs. -
Lisa Warner
★★★★★
7 years ago
Quality, Responsiveness -
Rachael Grice
★★★★☆
7 years ago
Responsiveness -
Mark Saunders
★★★★★
7 years ago
I had a flooded basement this past weekend and I reached out to several companies and got no response. This company called me back in 20 mins and advised on what to do to stop further damage and dispatched technicians to our house. This was 730pm on a Saturday and they arrived by 830pm and started removing water and the damaged material including the entire floor and one wall. They also moved the furniture into our garage and steam cleaned it when we thought it was ready to be thrown out. We decided not to go through insurance as this company got all of this done for us under $3k and our deductible was $1k. We will be using the same company for our renovation of the basement this coming spring. In the meantime they are still drying the basement and checking in daily to make sure everything is good. I highly recommend Toronto Steam Clean. They are professionals who know what they’re doing. -
Raquel Faria
★★★★★
7 years ago
Punctuality, Quality, Responsiveness -
Maegan Thomas
★★★★★
7 years ago
Best service!!!
Everything from quote to the cleaning was perfect. Everyone was very quick, professional, and easy to deal with.
John and his associate (sorry I forgot your name!) were on time, very thorough, and quick. We got a couch and a vintage armchair cleaned and wow--they're like new! They even got the stain out of the vintage chair.
We'll be recommending them to everyone and will certainly use them in the future. -
Drazena S
★★★★★
7 years ago
Punctuality, Quality, Responsiveness -
Barbara Sless
★★★★☆
7 years ago
Quality, Responsiveness -
Adrian Alodan
★★★★★
7 years ago
Punctuality, Quality, Responsiveness -
Arpita Agarwal
★★★★★
7 years ago
Quality, Responsiveness -
Diana Fehler
★★★★★
7 years ago
Punctuality, Quality, Responsiveness, Value -
ken morrison
★★★★★
7 years ago
Honest, committed and straightforward. -
Patricia Salverda
★★★★★
7 years ago
Terrific service. John and his Associate were on time, efficient and thorough. Would not hesitate to recommend Toronto Steam N Clean. Thank you for a job well done! -
Dennis Lear
★★★★★
7 years ago
Crew was on time and did a great job. I would not hesitate at recommending this company to others. -
James Ip
★★★★★
7 years ago
Very happy with results. Stain spots have disappeared and carpet almost looks like new. Fast service too - in and out in no time. Thank you! -
Sal Remington
★★★★★
7 years ago
These guys are great to work with. Very organized and efficient system here. Chad worked tirelessly to get rid of stains that tenants had left and our place looks almost new for the next tenants. Thanks to everyone at Steam and Clean! -
Jared Laik
★★★★★
7 years ago
Very quick and efficient cleaners. They came on time and we’re very organized. -
Sandra Sotos
★★★★★
7 years ago
We had been using a different company for the past 10 years but they recently had shut down operations. This company is a lot more organized, extremely professional, and very customer service oriented. The owner called me twice the week after the cleaning to ask to come back in for any spots. Who does that? Amazing experience from start to finish. We look forward to working with you moving forward. -
Danforth Pediatrics
★★★★★
7 years ago
Very professional, polite and punctual.Service was outstanding! Would highly recommend! -
Imperial Tattoo
★★★★★
7 years ago
Great service, fast and reliable! Thanks for taking such good care of our chairs! -
Katelyn McCulloch
★★★★★
7 years ago
Punctuality, Quality, Responsiveness -
Bryan Claude
★★★★★
7 years ago
Super professional and very organized company to work with. I own multiple airbnb units and have used these guys a few times now and have been quite impressed. In most cases I am never actually there so it is nice to be updated along the way with notifications as to when the technicians are done. -
Sally Ming
★★★★★
7 years ago
Quality, Responsiveness -
David Hampson
★★★☆☆
7 years ago
Cleaning was OK but expensive. Online payment system does not seem to work. -
Sylvie Furtado
★★★★★
7 years ago
Very professional and effective. I would book them again for sure because my carpet smells good and looks new. -
CAKE Studios
★★★★★
7 years ago
Amazing and simple process. Highly recommend. -
Mansoor Laik
★★★★★
7 years ago
Great service, real easy to book and pay. Will be booking these guys again for my other units when tenants vacate. -
Samantha Knowles
★★★☆☆
7 years ago
The job itself was done well and cleaner was super friendly. However he showed up 25 minutes after the arrival window and while he did call and let us know he was going to be late it was still an inconvenience, especially since we don't get an exact arrival time. -
Jacob Numatter
★★★★★
7 years ago
These guys were able to get out stains that two previous companies could not. My basement and stair carpets look almost brand new. Admittedly we shouldn’t have waited as long as we did to get this done and I have now signed up for an annual cleaning. -
Phuong Nguyen
★★★★★
7 years ago
100% recommend this company. They are super nice and friendly during booking and technicians were very friendly and gave us some good advice. This is first time my carpets look this good since I have been in this house. Next time I won’t wait this long ahah. -
Carol Betts
★★★★★
7 years ago
Thank you so much for getting my carpets back to their original state. I was in a panic when I had spilled my coffee all over our beige carpets but these guys were able to squeeze me in on the same day and get the entire stain out. They also did the whole room for me instead of the one area which I appreciate. -
Hu Zhao
★★★★★
7 years ago
Quality, Responsiveness -
Alice Charles
★★★★★
7 years ago
Punctuality, Quality, Responsiveness, Value -
Nathan Slatt
★★★★★
7 years ago
Quality, Responsiveness -
Areesha Naeem
★★★★★
7 years ago
Very professional and reliable. I highly recommend booking them for your next cleaning session! -
John Baltise
★★★★★
7 years ago
I have used their cleaning service for daily office cleaning for the last year and the cleaners have been superb and easy to deal with. We recently brought this company on to clean our office carpets and some chairs and sofa pieces. The stains are all gone and the carpet has its original colour back. Our staff members still think we got new carpet installed. -
Ricardo Diez
★☆☆☆☆
7 years ago
I should have edited my review months ago but I rather correct it now. The day after the cleaning I noticed that the bottom drawers of the 2 night tables of the master bedroom have the glass panel broken. The response of the person that came to do the job was the typical talking points: I have insurance, and experience, and I did not brake any thing. The fact remains that we have nothing in the house, other than a hammer, for us to do that damage. Exactly the same cracks, in the same spot. No intentions to call them again and be sure, if you hire them, to photograph items that can get damage with the machine they use.
The Fresh Guarantee
Our satisfaction guarantee
“Will it be dry by tonight? Is it safe for my kids and the dog?”
Yes and yes. Eco-friendly, kid- and pet-safe products on every job, no sticky residue, and most carpets dry in hours — your technician tells you exactly what to expect before starting.
If you’re not happy with an area we cleaned, let us know within 48 hours and, within reason, we’ll come back and re-clean it at no charge. It’s a satisfaction guarantee — honest, simple, and backed by 31+ years of doing right by our customers.
Every visit includes
- IICRC-certified, background-checked technicians
- Eco-friendly, kid- & pet-safe products
- Pre-treatment + spot & stain treatment
- Real pricing, confirmed before we start
- $5M liability insurance + WSIB
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